Feedback about the Commense Return ProcessI would like to express some concerns about the current return process.First, it feels unnecessarily complicated and inconvenient. After purchasing items, customers should not have to go through an approval process just to request a return. This creates uncertainty and makes the shopping experience feel less customer-friendly.Second, requiring customers to pay for return shipping adds additional frustration. Considering the price point of the products, it would be much more fair and reassuring if returns were easier and more cost-effective.Overall, I hope Commense can reconsider and improve its return policy to make the experience smoother and more supportive for customers.
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