Read the small print very carefully and make sure that they give you the whole contract, apparently there was "another page on the website" that we should know about by telepathy. Ended up incurring additional large costs, which weren't on our signed contract, for ending the contract early. And check the invoices carefully, mystery costs appearing for digital support which we hadn't signed up for, also they weren't able to calculate our average usage during the pandemic, apparently the machine had lost the ability to transmit our readings through the pandemic resulting in very high bills when the copier wasn't even in use use.The "new" photocopier we were supplied with broke down many times, with an apparent fault that they didn't know how to fix insitu. We had a replacement used copier for around six months, but when the original came back, the fault came back too.Can't stress enough that you get what you pay for, and yes they were cheaper, but customer service was awful. The finance lady who was helpful and did her best to sort out the billing errors, but our account manager was just rude.
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