Sent 2 items back tracked them and they were received! I can't tell you how many times I've addressed the only response was through Virtual contact didn't work either! Wanted me to pay to talk to a Technician which they said would be refunded! Can't get them to refund on items I returned! So guess have to go my bank and let them handle which will probably go through Fraud Dept! They got their items back I just want refund for both items problem solved!
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