commodityfragrances.com

2.7
2.7 Based on 16 reviews

...

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DKP
Stay away and buy something else

If I had an option to leave 0 star I would!Not sure if this is a scam website but other reviews suggest they received their orders.First time I placed an order, I received confirmation of order. A week later when I chased the order/delivery, I was told they would check with the warehouse, only to subsequently be informed that my order was cancelled and I would get a full refund, which I did receive.Thought I would try once more and yet again had to chase the order 3 times, to be informed that they would check with the warehouse. 2 days later I get an cancellation of order email with another email from Customer Services advising me that my order was flagged and that the order is cancelled and I will be refunded, which I can see as pending.They again advised me to place an order again but this time pay using Payal as it offers better protectionSo twice they have taken the money and held it until I chased albeit they have or are refunding.To top it off, a few days ago I received an email from them asking for my thoughts on the product (that I have not received)Cant comment on the product as never received. With regards to Customer Service - shocking and they deserve a negative rating especially as they seem to want to hold on to your money without sending they order until you complain or chase several times

1
Date of experience: Feb 14, 2025

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