I was gifted a bottle from my elderly grandma in the USA when I received it I noticed that the scent had diminished, so I wrote to the company and spoke to lovely tania we corrosponded over email and she requested I sent her the bottle back for a refund there was a misunderstanding as my grandma didn't buy it online and bought it in a store in the USA I told tania I wasn't looking for a refund but if they could replace the perfume I would be very happy as my grandma is 97 and not very coherent. Tania went above and beyond for me and has replaced the perfume with a different scent which I am elated about. I have used the paper scent before and it was amazing so I am looking forward to trying this new scent. Commodity has gone above and beyond expectations they are amazing once again thank you so much 10/10 on customer service this is the way to treat customer and users of your products amazing I will be sure to be making purchases soon.
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