commsombudsman.org

2.8
2.8 Based on 160 reviews

We provide a free and impartial service that aims to resolve disputes between consumers and providers in the communications sector. We can review; If you're having issues with your mobile, broadband, landline or pay TV provider, we may be able to help r...

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Sam Carter
Not in favor of the consumer!

EDIT: IN RESPONSE TO YOUR REPLY - YOU CLAIM TO BE IMPARTIAL?! Why suggest I commit to a contract with another provider?! This is not impartial! The reviews say it all! In my experience, these organizations rarely side with consumers like me. I feel wronged by the provider for poor service and high costs, yet the support team sided with them. I question what they gain from this because it certainly feels unfair! They even send a questionnaire before making a decision, hoping for a good review before disappointing you! I don’t trust them, and I suggest you don’t either. I’ll be searching for a better provider.

1
Date of experience: Nov 24, 2025

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Business Details

  • We provide a free and impartial service that aims to resolve disputes between consumers and providers in the communications sector. We can review;

    If you're having issues with your mobile, broadband, landline or pay TV provider, we may be able to help resolve your dispute.

  • email enquiry@commsombudsman.org
  • call 03304401614
  • language https://commsombudsman.org

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