Terrible service. Due to a mechanical fault with their boiler I had little heating and only at best warm water for minutes during last november until the time of writing. However, I was still charged the same amount for this period. By the tone of their voice customer services sounded like I should be grateful someone was coming out to see it at the end of Feb. They believe the bills to be a fair reflection- this is madness.
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As a leading communal energy management company we are always happy to assist you and apply our experience to both new and existing developments. Our expertise in communal and district energy management is recognised within the industry through the work we do with some of the most innovative property development companies in the UK. CEP's Energy Management Service offers an end to end solution giving you access to the full range of our expertise to reduce the typical challenges of; paying for gas, issuing accurate bills, maintaining a metering infrastructure, collecting revenue and managing debt. Notably with this service there is a transfer of liability to us for the purchase of gas and any heat billing debts. Communal Energy Partners are an established provider of Communal Heating & Chilling based engineering and maintenance services. We can assist you in the planning, installation and maintenance of your communal energy systems and associated metering infrastructure
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