I experienced a situation similar to another reviewer. As a long-term, good-standing customer, my account was suspended without warning, causing significant inconvenience as it was my main transportation. They claimed I caused minor damage months prior and asserted it was me because I had booked the car around that time. When I inquired why I wasn't contacted before the suspension, they claimed to have emailed me, but it was to a no-reply address! It's absurd. Additionally, I faced issues with credit cards not working for gas, forcing me to use my own, and I encountered resistance when seeking reimbursement.
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