The tracking and delivery services are extremely lacking. Instead of criticizing other platforms, why not focus on improving your own operations? Items are stuck in processing centers for days instead of being delivered promptly. While it may seem beneficial to raise costs for consumers, timely delivery and an effective tracking system should be prioritized. It's unacceptable for parcels or express items to remain in processing for extended periods.
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Australia Post provides reliable and affordable postal, retail, financial and travel services