Renewal time... Always interesting to see what an existing supplier can do to sweeten a renewal when there are very public, very juicy offers out there for new customers! Andy did a great job, and I'm quite satisfied with what is promised for the next couple of years' service provision. My thanks also to the other two agents that called - unfortunately the call dropped at a critical moment, and Andy was the one who completed the deal. Kudos to all of you!
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