This wasn’t just a bad experience—it was completely unacceptable.I was told the maximum waiting time for my car would be 30 minutes. Instead, I was left waiting for over two hours in the cold, at night, with two children. There was no communication, no updates, and no sense of urgency from your side.Customer service was absolutely below any acceptable standard. The person on the phone was rude, dismissive, and showed complete ignorance of the situation. There was no apology, no explanation, and no attempt to resolve the issue.Leaving a customer—especially a parent with children—waiting in such conditions is beyond irresponsible. This level of service is shocking and frankly unacceptable. I would strongly advise others to avoid using this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
