I booked what was advertised as a park‑and‑ride service. However, upon arrival at the address provided in the confirmation email (127–131 Station Road, West Drayton, UB7 7ND), I discovered that the location was a car wash. I was then instructed to take my vehicle to the Terminal 2 short‑stay car park (Level 4) due to a reported minibus breakdown.
I handed my vehicle to a man who identified himself as the manager and received a confirmation slip. Before leaving, we photographed the mileage and fuel gauge, which showed three‑quarters full.
Upon my return on 1 April 2026, the same individual returned my vehicle to the passenger drop‑off area with the fuel tank empty (fuel warning light on) and more than 430 additional miles recorded. He denied any knowledge of the vehicle’s use and claimed he had been instructed by “the manager” to return it before disappearing.
Attempts to contact Super Parking Limited through Compare Parking Deals were unsuccessful, as the manager did not answer any of our numerous calls. There was clear evidence that my vehicle had been used to deliver newspapers, and the interior smelled strongly of suspected drugs smoke.
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