Absolutely awful experience! Review of Marshmallow insurance company. Found a cheap car insurance renewal called 'marshmallow', thought it was good when i looked, then when i signed the form and gave them my bank details, was then taken to another page where they asked me to confirm online banking (which i dont have) so i contacted marshmallow to state that the insurance offered would not be suitable for me and that i did not wish to go ahead with them, but they still refused to refund me the £600, i have been trying for 5 days now and still being ignored via telephone, online chat and have also emailed my complaint at least 3 times so i am very very disappointed with the whole situation. They have stolen my money!
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