First interaction, with a completely different rep was terrible. The person said "they could" discount the item of question, but didn't. Chat found a different rep. Tamara was awesome and quickly found a solution to the price match/question and saved the sale, as I was about to buy from a different retailer. Tamara was professional and went above and beyond what I expected. And I've been in bicycle retail management for over 15 years, and over 20 years in customer service management. Thank you Tamara!
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High-end online supplier of road, mountain, multisport and track bikes, aero wheelsets, suspension forks and like components. Products, product profiles, photos, specifications, and geometry provided.
