Review Time
First interaction, with a completely different rep was terrible. The person said "they could" discount the item of question, but didn't. Chat found a different rep. Tamara was awesome and quickly found a solution to the price match/question and saved the sale, as I was about to buy from a different retailer. Tamara was professional and went above and beyond what I expected. And I've been in bicycle retail management for over 15 years, and over 20 years in customer service management. Thank you Tamara!
First interaction, with a completely different rep was terrible. The person said "they could" discount the item of question, but didn't. Chat found a different rep. Tamara was awesome and quickly found a solution to the price match/question and saved the sale, as I was about to buy from a different retailer. Tamara was professional and went above and beyond what I expected. And I've been in bicycle retail management for over 15 years, and over 20 years in customer service management. Thank you Tamara!
Amazing customer service provided by Tamara. Employees like Tamara are the reason I keep coming back to shop at Competative Cyclist and in addition recommending Competative Cyclist to my cycling peers. Incredible knowledge and customer care!! Exemplary. Hold on to Tamara!!!!!
It was so nice to call and speak with a live representative in seconds. Tamara S. exceeds expectations. She is efficient and very knowledgeable about the product line. I was able to ask all my questions and order a Burley bike trailer in 5 minutes. She explained everything very well and made me feel like a valued customer. It was a pleasure working with her and Backcountry. Thank you very much.
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High-end online supplier of road, mountain, multisport and track bikes, aero wheelsets, suspension forks and like components. Products, product profiles, photos, specifications, and geometry provided.
