I went on line and ordered a part from Mopar parts canada, a door weather strip the part was 51 dollars , i put my vin in the system like they ask to verify the part and vehicle you will not get a refund back if the part is wrong without a vin verification, i do that , it comes back and says vehicle confirmation on the vin ,part, and price of 51 dollars for my truck , i was thinking about it and I got an email a couple days later saying if I order the part i will get 10% off shipping, I'm ok all sounds good I ordered the part , two days later I ask for a tracking number i don't see any movement, they write back my parts on hold because it the wrong part, that the part for my truck is 220 dollars that's right folks over 4 times the amount of the price that was confirmed after they took my money, they asked for my card number and cvv , remember my vehicle, part number and price were all confirmed, I was not happy and the parts guy Ryan was extremely rude and sarcastic implying I'm to stupid to understand what he was explaining as to why , I asked to speak to management numerous times and nothing, i said this is the actual definition of the bait and switch scam , after you take my money quadruple the price after it was confirmed or I don't get my part , he said it is not bait and switch at all it was the wrong part , my response was but the vehicle, part number and price were confirmed, this is 100% bait and switch scam and the police need to look into this under the name of Mopar parts canada
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