Bought a bag from LONGCHAMP. It was the wrong size - too small. Tried for over a month to arrange a return. No online returns form. Emailed, messaged, tried the number provided - out of order EVERY DAY. So very frustrating and the thing was I was going to order a larger more expensive bag! The 30 day return policy expired and now I’m stuck with a bag I can’t use. NEVER EVER BUY FROM LONGCHAMP the worst customer service I have ever experienced, actually they don’t have a customer service at all.
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