I had Getinge (medical equipment sales) reach out to me recently via SEEK.com asking if I would like to interview for a sales position, despite not having any sales experience. I do, however, have extensive experience working with mechanical ventilators and anaesthetic machines. I had two phone conversations - one with a Getinge Recruitment Consultant, and one with the National Sales Manager before I was invited to interview via TEAMS with the National Sales Manager. Six days later, I still had not heard how I went, so I texted the recruitment consultant that I had been dealing with. She left a voice message on my phone when I missed her call later that day to say I was unsuccessful for the sales role, however, there was a potential clinical education role they believed I would be suited to, and this excited me. I called the recruitment consultant back within five minutes of missing her call to discuss this exciting opportunity further but it went to voicemail. I sent a further three text messages and made another phone call attempt over the next two days, but again, radio silence. Another week-and-a-half passed, I still had not heard anything, so I emailed a different Getinge recruitment consultant to follow up and explain my failure to reach her colleague, and not long after that the original recruitment lady tried to contact me (but I was in the GP clinic, and couldn't answer). She left me a rather defensive message on my phone. I tried calling her back to discuss this matter further, but again, it went to message bank and she failed to respond to my text. In the text I pointed out how I believe it is poor etiquette to leave a message on phones and not return calls and texts, especially if you are supposedly interested in a candidate for a potential role in your company. I missed out on two agency contracts because I was waiting to hear back. All in all, I regard this company to be poor communicators especially when it comes to handling sensitive information to candidates. My advice: don't leave messages of such a delicate nature on the phone as it is poor etiquette and demonstrates a lack of professionalism - talk to the person on the phone in real time. And when they attempt to call you, don't ignore them. If that's how you treat prospective employees I would loathe to think how you treat your colleagues and customers for that matter. It's a big, fat zero from me.
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