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Mcdonalds Highbridge Retail Park…

Mcdonalds Highbridge Retail Park Waltham Abbey Drive Thru. Two orders placed via the App. Twice in three weeks when arriving home to open the bag. The wrong items were in my bag. On Wednesday 8th of March 2023 I ordered a triple cheeseburger only to find out they had put a double cheeseburger inside the wrapping of a triple cheeseburger. Three weeks ago I ordered one wrap of the day one triple cheeseburger to find they'd put two mini apple pies in my bag. Their helpbot on the app yesterday said a still had a complaint in progress despite their customer service telling me I'd receive a £5.00 discount voucher via email teo weeks ago which i would receive within 10 working days. Apparently not as my first complaint was still showing as being still in progress

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Date of experience: Mar 08, 2023

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