Beware of British Gas .. My elderly parents have been with British Gas for many , many years and has had nothing but issues with them since December 2019. Incorrect billing and demands for money.. it transpires that they actually owe my parents £666 but can we get this back .. NO. My dad died in July 20 yet still no money how can they treat a deceased person like this . I’ve rung them numerous times and been told the refund is in progress but still nothing. Complained to British Gas directly.. no response . Now in September and still no joy.. appalling service .
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