House of Fraser ‘s costumer service is awful, they clearly robbed me after complaining and sending them messages to refund me! They don’t even bother!! I bought two coats from then one coast £100 and the other coat was £32. I kept the one for £32and returned the one that coasts £100 . House of Fraser, refunded me £32!!! I complained and waited but no response two months passed still nothing. They refunded the wrong item. They owe me £68!!!
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