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Elvis Howard
Wise Honda Decatur Tx

Wise Honda Decatur Tx - The absolute worst customer service I have ever had. These guys are near impossible to reach by phone (I have been calling for 2 weeks) and would rather text you. I bought a new mower for $5100 and it has snapped a deck spring 2 weeks after purchase & with very few hours the drive belt snapped (which isn't covered by the warranty) and they want almost $400 to replace a $50-$60 dollar belt. I have asked to speak to them on the phone by text, no response. I would stay clear of doing business with them if you ever expect any service, & if you expect them to treat you like a valued customer. Once they got a sale, you mean little to them.

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Date of experience: Mar 26, 2021

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