Hello, I am writing in regards to Virgin media service and customer service.I order a kit for broadband to install it myself and soon after I receive the kit I received a text message that my internet is activated even I didn't connect the device and also,in the box it's a flyer with an QR code to activate my service when I want However it looks like I am not in control of activating my service when I want and it's how virgin media wants. I called customer service to delay the service and of course they cannot delay my service because I received the box. Sorry to say but I found virgin media big thief.
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