It has taken me weeks to decide if I should write this review about Air Done Right. It pains me because this company about three years ago saved me another AC company that was not ethical with me. I called Air Done Right in early October about a humming noise coming from one of our blower fans in the attic. It also had stopped but only once. The tech that came had not serviced my AC prior. When he came in, I am pretty sure he would have had to hear the humming. Once he got up in the attic, he had a very hard time finding the fan and I had to direct him via cell phone.Long story short, he told me my furnace was in bad shape and for our safely it should be replaced. He took pics of my furnace and said found a separation of the eyelet on heat exchanger. When he showed me the pictures it was difficult to make out anything. When it came to the blower fan, he said the capacitor was running week. Since I did not want to have an issue, I told him to replace the capacitor. That was a cost of $325.00. After he left, I started to wonder so I got a second opinion. Firstly, the new tech confirmed the blower fan was separating and DOES NEED TO BE REPLACED. This should have been very evident to Air Done Right. That is why is it humming and very loud when on. So, the money I spent on the capacitor will go to waste because it will not fit the new blower. Secondly, I was told that if indeed this tech took the photos of the eyelet on the heat exchanger that he would basically would have had to disassemble the furnace which would have taken hours! So, the photos he should me I suspect were from another furnace. I was also told the gas lines to the furnace had been disconnected. The tech from Air Done Right did not tell me verbally or write in his report he had separated the wires from the gas valve. I guess he was thinking when I turned the furnace on it would not have gone on confirming I needed a new furnace. Very disappointing but a lesson well learned.
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