Just bought an HP Envy 6000e Printer. You follow instructions on line, all seems in order yet it will not print so you are forced to ask for help at HP support. First fee £5 which did not assist in the messaging. Then you try to to talk to someone on the phone, £27 fee. This is a rip off! The software is clearly set up to force people to buy HP services. I now understand why HP Printers were the only ones left on the shelves in the shop! It is outrageous that HP force people to pay for installing their Printer. I am returning the printer to Curry's to exchange it with a more customer friendly Company!!
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