How on earth can people get through to VERY? 30 mins on hold then just CUT OFF!!!! for an item they have charged me for, didn't advise when it was arriving, & I've had to chase it up with 4 visits to post office & despite VERY promising me a call back on 12th Dec (that didn't happen) Head Post office have advised me today that's its definately not there and probably on way back to sender. Very phone numbers have also changed from what's on Google and 0800 number cut you oft after 30 mins
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