This review is about 3 scamming companies of which myself and autistic family have had with nation-state Mr cooper mortgage and rightpath servicing. Please whatever you do don't go near these companies. It's on public record everywhere of the massive settlements they have endured from the customer because of mishandling their money and accounts causing severe and harmful damages to families and losing of homes and life savings. With us we've been transferred to them because Mr cooper finally figured out I was on to there scam and was going to take them to court. So they switched me to the bottle feeders rightpath their n other scammers. These employees are well trained in this art of lying and sounding believable but what they don't realize is that some of us who have been in the business forc35 years can pick up on what they are doing right away. So here's the deal folks.. now tell me...if a company provides you a coupon that says additional principal and you put your money where it says additional principal..why would you make a mortgage payment out of it?? Your thoughts?? Or out into regular principal?? Or put half in and other somewhere else? Your thoughts?? Okay so then when I send in mortgage payment it's all over the map. Then they say I owe more but wait several days later to even take it out.lol. what a joke of a company!! And then they don't post the dates correctly or put your payment in suspense or unapplied funds when you've sent payments. Or maybe if they are feeling like playing more games they outfit elsewhere and your remaining principal balance only goes down 397.00 when you've sent in 1300.00. Well I tried one last time . No communication. Just more lies and lip service. I've lodged a formal complaint with Bbb going to do so with attorney and consumer protection as well as Maryland states attorney etc. By law they cannot do this. God bless.
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