THE ART SIDE - Mayflower Street. Scanned pencil portraits, then printed. After circa 5/6 weeks faded so badly that one all but disappeared. Told me probably due to paper being stuck onto a board. Framer said impossible as dry stick. Then told due to being in sunlight. Said no hanging on a whole no sunlight - only daylight. Then said can try again with gloss paper. I decided to go elsewhere as THE ART SIDE took no responsibility. WE HAVE NEVER HAD THIS COMPLAINT BEFORE!!! Found another shop and showed their work. They immediately said using INFERIOR INK not resistant to UV light. A SCHOOL BOY ERROR. I AM NEVER EVER GOING BACK THERE AGAIN EVEN THOUGH I HAVE BEEN A CUSTOMER OF THEIRS TO PURCHASE ART RELATED MATERIAL FOR ALMOST 2 YEARS. To be honest, I was astonished as to how indifferent they were and the manager did not even offer to refund some of the money I had spent - twice for the same job !!!
Claim your business profile now and gain access to all features and respond to customer reviews.
