I signed a moving contract between Dallas, TX and Corpus Christi, TX with Ryan Rinker from Coastal Movers for $2,179.50 on 5/28/24.The movers showed up on June 1st around 3:30 PM; when I started to discuss the move with Mariso Botello (name on the phone), (Cita Van Lines), (312.826.30820. He looked around and started telling me we need to wrap all this stuff (furniture, TV’s, etc.) and it will cost for all the wrapping. I stated I already have a contract that covers that plus all your travel, etc. He just kept on talking and started t pull out work sheets which I didn’t think was odd while his 2 works started loading the truck. Mariso started pulling all these numbers out and stated again that I already have a contract and the pickup/ delivery are covered plus I already put down a deposit of $994.00. Again, he ignored me and just kept on producing about 5 sheets for me to sign all over the place with my signature which came to a total of a little over $5,000.00 and I was required to give him a check for a little over $1,500.00. Again, I stated this has already been taken care of. I tried to reach Ryan but he wouldn’t answer the phone. Note: the entire time Mariso kept on complaining about the contents while creating more boxes. After the apartment we went to the storage unit and once the door was opened Mariso started throwing his arms in the air and started to complain about the amount of stuff. I again told him this was already discussed with Ryan. He stated not for this much stuff (I didn’t catch then that he did see the original contract). He stated we will need to create a new contract for even more money. Once done loading we went back to the apartment and he started a new contract sheet but now the amount was $6,657.51 less the deposit, and I was required to give him a check for $2,831.75 and another $2,831.75 once dropped off. As I didn’t have a debit card and couldn’t buck up another $600.00 and they wouldn’t take a check it had to be money order or debit card. They couldn’t deliver my belongings right away; they have to go in storage because they needed the truck for another move.At this point I didn’t catch 2 things. 1, He knew how much the deposit was and 2, He knew how many items I discussed with Ryan. After they left, I started putting things together and realized I was just scammed! That morning, I sent a text cancelling the check and the fake contract noting I already have a contract for $2,179.00 and they are required to honor it. I drove to Corpus Christi and the next day there were 2 phone messages and a text to discuss delivery. I called the next day and spoke with Jennifer (941.782.18310 and while I was trying to tell her what had happened, she cut me and after a short discussion she stated I canceled the check for $2,831.75 and canceled the contract. I stated this was a bogus contact and she wasn’t honoring the original contract and that time we were done talking and they have my belongings. Notes: Bud Van Lines (Linda Rodriguez – 732.271.2265)Lisa (My girlfriend) spoke with another moving company in Irving, TX that stated the following.Bud Van Lines (Linda Rodriguez – 732.271.2265) General MGR.Movers go by weight not by box count.The contract for $2,179.50 was very reasonable for Dallas to Corpus Christi.There are no storage fees when the delay is on their part.I was originally told they couldn’t drive more than 4 hours a day due to new trucking regulations so they would be charging me for 2 days travel there and 2 days travel back. This not, she said we can drive up to 14 hours a day as we are not bound by trucking regulations.One of the guys approached Lisa and stated he was sorry your boyfriend isn’t happy with the contact but can we still get a tip when done.Linda also stated that Cita Van Lines was trying to scam a senior citizen because we didn’t know any better. 855.935.5525 – Cita941.782.1831 – Cita Text305.400.4881 – Ryan – Coastal Movers888.316.8329 – I think costal movers – Customer Service
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