I was provided an authorization code in advance and then they denied my claim. What is the point of having a warranty if they just find a way out of it? Their technician "Ashley" stated my authorization code was not an authorization code, despite me reading the email to her. She refused to give me supervisor information and then hung up on me. I attempted to call back twice and no technicians have picked up since. They are clearly a scam company and their employees are unprofessional. My experience does not matter to them, but hopefully my review will prevent someone else from making the same mistake I did by giving them my business. I contacted my realtor, a family friend, so that she and her clients will no longer use Complete Protection. I told every person in the market for a home and/or warranty about my experience too because in this economy, with inflation so high, it's inhumane to take someone's hard earned money, give them false reassurance that they are protected, and then deny a valid claim.
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A home warranty plan is a valuable tool for all homeowners. Having an extended warranty in place for your home appliances protects you and your family budget from expensive, unexpected repair costs. Our plans protect items such as your heating and cooling system, water heater, kitchen and laundry appliances, pool equipment, and much more. None of our plans have a deductible or service call charge! We also offer diverse monthly and annual plans for home buyers as well as homeowners. CP™ protects every part inside the appliance, so you never have to wonder which parts will be covered. We encourage you to check out our unrivaled reputation through the BBB, where we have an A+ rating.See more
