Review Time
My Warranty Company is Better than Yours! Complete Appliance Protection did it again. My house was hit by lightning destroying just about everything, including two furnaces and two air conditioning compressors. Without any hassle CAP sent Payout Authorizations for all four units. Seeing that I was claiming these on my insurance, and the fact that CAP has always protected us, I gladly returned those authorizations. Thanks CAP for always being there for us!
Complete protection plan is a good company and I have been using their services for many years. The reason I am giving 2 stars is because of bad customer service. I needed help in deciding to choose ultimate plan verses some other home warranty plans. The representative was frustrated and raised her voice and showed her frustration. I was not comfortable seeking any more help. I feel customer service is a very important job to help and convince customers to buy their products or services. It doesn’t matter how good the company is if they provide cheap customer service.
We are incredibly happy with Complete Protection! They helped us save $300 toward the replacement of our water heater, and the entire process was simple and stress-free. The reimbursement process was straightforward, and their team was always available to answer our questions with professionalism and care. Their exceptional service truly exceeded our expectations, and we can’t recommend them enough. If you’re looking for a reliable company with great customer service, Complete Protection is the way to go!
I was provided an authorization code in advance and then they denied my claim. What is the point of having a warranty if they just find a way out of it? Their technician "Ashley" stated my authorization code was not an authorization code, despite me reading the email to her. She refused to give me supervisor information and then hung up on me. I attempted to call back twice and no technicians have picked up since. They are clearly a scam company and their employees are unprofessional. My experience does not matter to them, but hopefully my review will prevent someone else from making the same mistake I did by giving them my business. I contacted my realtor, a family friend, so that she and her clients will no longer use Complete Protection. I told every person in the market for a home and/or warranty about my experience too because in this economy, with inflation so high, it's inhumane to take someone's hard earned money, give them false reassurance that they are protected, and then deny a valid claim.
Unfortunately, they are not a good company to work with. More hoops to jump through than a circus. I got their premium package for $900, however only covers an aggregate maximum of $1000 on most things. If they decide you need a new appliance only covers a few hundred dollars. I should have read the fine print before signing up. I had an approved claim for $320 for someone to look at a leak I had, they provided an estimate to repair it which was going to cost $2200, and they said they would only cover $680 as I would hit the $1000 maximum reimbursement. They wanted me to do a bunch of work to get the estimate in their format with their information. Too many hoops, not worth the premium. I canceled, and they are prorating and deducting the $320. Not a good way to run a business.
I have been with CAP for about 5+ years and have not had any issues. I have submitted 2 claims and both paid according to contract. From a microwave to air conditioner. I have found that their vendors have a good reputation. I do wish they would do yearly AC maintenance and possibly send out a reminder (just a little wish list smile)
Claim your business profile now and gain access to all features and respond to customer reviews.
A home warranty plan is a valuable tool for all homeowners. Having an extended warranty in place for your home appliances protects you and your family budget from expensive, unexpected repair costs. Our plans protect items such as your heating and cooling system, water heater, kitchen and laundry appliances, pool equipment, and much more. None of our plans have a deductible or service call charge! We also offer diverse monthly and annual plans for home buyers as well as homeowners. CP™ protects every part inside the appliance, so you never have to wonder which parts will be covered. We encourage you to check out our unrivaled reputation through the BBB, where we have an A+ rating.See more
storyworthymd.com
ontocollege.com
skillselephant.com
gritandgains.com
directplants.co.uk
careabout.com.au
frc.org
leklan.io
urbanfarmertv.org
gsclearance.co.uk