I ordered a hoodie but the description lacked a size chart. I contacted customer service for guidance but they couldn’t provide any information. Based on online reviews, I ordered a size down, but it ended up being too small, and they don’t accept returns. The quality was also disappointing. I now have a hoodie I can’t wear. Shipping was quick, and while customer service did respond, they weren’t helpful. A size chart and return policy would improve their rating.
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Complex is an American New York-based media platform for youth culture which was founded as a bi-monthly magazine by fashion designer Marc Milecofsky.
