computersalg.se

3.5
3.5 Based on 80 reviews

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Jerome R.
No delivery, they just take money

I ordered iPad on November 18, 2023. It was supposed to be Christmas present for my son. Delivery was supposed to take 4-6 days. I placed the order really in advance to avoid the rush. But ...Now it is December 21 on the calendar, Christmas is coming and I still did not get the iPad. I do not have even a link to track the delivery. They just took money from my card and do not do their job.I was complaining of course. I have sent four emails to customer support, very polite ones. And they do answer within 48 hours. And they answer that "har fått bekraftat varan har skickats härifrån" and so on. But nothing happens, literally nothing! Few days ago they seem like replaced the original order with another one (I did not ask to replace the order, I asked to deliver the order). The expected delivery is now January 4, 2024, after a 1.5 month of waiting! after all the holidays. And what should I tell my son and my family on Christmas? I am very disappointed! It was my first order on ComputersAlg and I think it was the last one. I checked the feedbacks on trustpilot before placing the order, looked sort of good. But it was a mistake.My advice to you reading this: find another store even if prices are a bit higher. Do not play this lottery, save your time/nerves. Learn on my mistake.

1
Date of experience: Dec 21, 2023

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