computersalg.se

3.5
3.5 Based on 80 reviews

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Wells Cook
Rude Customer Service

I ordered a toothbrush from ComputerSalg a few months ago. Braun had a special offer with which you could get 200 kr. back directly from Braun in case your invoice showed you ordered before a certain date. Since I ordered 4 days before that date, but since normally you only get your invoice from ComputerSalg after they ship your order, I asked for them, in this case, to send me the invoice already. Got an answer from Tim K. that that was not possible, and that for legal reasons they could only send the invoice after shipping. Did some research, showed Tim that according to Swedish law: ComputerSalg could send the invoice already if they would want to. Gave them a link to Skatteverket's website with the info. Was extremely friendly and polite all the time, and asked if it would be possible to think outside the box under these circumstances. Tim K. answered, verbatum: "So even though it might not suit you, the answer is NO, we do not send out receipts before we ship the order." Rude & unpleasant & unnecessary. ComputerSalg often has good products, but with answers & manners like this: I will order from other places from now on. Pity.I had this experience at the end of July by the way. But came across the emails now and thought this was still worth sharing.Update: Thanks for you reply, Tea. Here is the info you asked for:Ordernummer: 11994543 [j6A011994543]

1
Date of experience: Jul 28, 2025

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