I called to get information and spoke with a female named L**a. Although she was nice enough and very eager to help, it seemed as though she did not know the particular product, my company shares, well enough and that maybe she came across it for the very first time. Also on several occasions she was quickly reading information to herself but out loud, so I didn’t know if it was pertinent to be writing it down. Lastly, the audio and connection wasn’t good in two aspects… it seemed as though the rep’s computer/laptop mic was picking up her voice and not her headset, as if I was on speakerphone on her end, making audio not the clearest… for the connection, it was as though it was wireless and the reception was repeatedly going in and out a bit. So understanding the information being relayed to me was understandably quite difficult throughout the entire call.
Claim your business profile now and gain access to all features and respond to customer reviews.
Founded in 1978 and listed on the Australian Securities Exchange since 1994, Computershare employs over 16,000 people across the globe, providing services in over 20 countries to more than 16,000 clients. Investor services is our largest business ...
