Caution advised: I transferred some shares for direct registration, but lost all control over them. I haven't been able to access my account for over 4 years despite numerous attempts and frustrating calls where they collected my personal information, yet denied me access. Even after verifying my identity and confirming they hold my shares, they still refuse to grant access. Their website is non-functional, and once I receive my account number, I plan to transfer my shares elsewhere. This company is incredibly disappointing. Avoid moving your shares here. They even attempt to sell your shares, claiming they are 'abandoned' since I can't log in. I'm utterly appalled and will be filing complaints with regulatory authorities.
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