⭐️ 1 star – utterly unacceptable serviceCon-X-Ion managed to turn a minor flight delay into a complete travel nightmare. Despite being informed six hours in advance that our flight would be delayed by just 15 minutes, they refused to pick us up. Fifteen minutes. Not hours. Not a cancellation. Fifteen minutes.Apparently, flexibility and basic customer service are not part of their business model.To make matters worse, we were explicitly promised a refund within one week. That promise has now stretched to weeks later, with no refund and no meaningful communication. At this point, it feels less like an oversight and more like deliberate stalling.If you’re considering this company, be warned: if anything deviates even slightly from plan (as flights often do), you may be left stranded and out of pocket. Reliability, accountability, and honesty are the bare minimum for a transport company — and Con-X-Ion failed on all three.I would strongly advise looking elsewhere.
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Con-x-ion is Australia's largest airport shuttle bus transfer company providing door to door airport transfers from your Home or Hotel. Servicing Gold Coast, Sunshine Coast, Brisbane, Sydney & Melbourne.
