⭐☆☆☆☆ Zero-Star Review – Do Not Use This CompanyI arrived at the waiting area at 10:20am for my booked transfer. No staff appeared, no names were called, no announcements were made, and I received no call or text.At 10:40am, I was told the bus had already departed — without any attempt to locate or notify me. When I called Con-X-Ion to fix their mistake, the staff member was dismissive and hung up on me instead of rebooking me.When a bus finally arrived later, the driver did not announce the destination or call passengers. I only boarded because I personally approached him. Otherwise, I would have been stranded again.This company has no functioning SOPs, no communication, and no professionalism. An airport transfer operator that cannot identify or notify its own passengers deserves a zero-star rating. Avoid entirely.
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Con-x-ion is Australia's largest airport shuttle bus transfer company providing door to door airport transfers from your Home or Hotel. Servicing Gold Coast, Sunshine Coast, Brisbane, Sydney & Melbourne.
