Clue is in the name 'Con' ! i wish i had read these reviews before we booked, hopefully this will help someone else. We booked a shuttle from Doonan to Brisbane international airport, given instructions to be at the gate 5:15am, no one had turned up by 5:45am so we rang the office, got Nelly who was absolutely no help just kept telling us the time had changed & said it was 5 min away. We rang again at 6am, had a hopeless exchange with someone else and Nelly in the background ranting and raving (very professional). the van turned up eventually at 6:14am driven by David, when we asked (politely) why it was so late he said "not my problem" he was aggressive and nasty and kept wanting to show us his manifest to prove he was right - clearly too thick to realise that his manifest did not help us! I can only conclude it must be an absolutely rubbish company to work for to have such unhelpful people that don't care if their customers have a good experience or not. Mis-communication happens but at least own up and take responsibility for it. would never use again and would actively discourage anyone else from risking their ineptitude.
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Con-x-ion is Australia's largest airport shuttle bus transfer company providing door to door airport transfers from your Home or Hotel. Servicing Gold Coast, Sunshine Coast, Brisbane, Sydney & Melbourne.
