I do very few reviews, but some institutions/ companies deserve them when they excel, whether good or bad. The sales reps at this company are very knowledgeable about their products and willing to help you. I nearly returned a product because it has a battery installation that is NOT intuitive. Concord is a distributor and not a manufacture, so this is not their fault. The sales reps quickly new the answer to the problem. The product is the Nonin 9590 pulse oximeter, which is a superb product; research it for yourself. I have NO relationship to any member of the company and I am NOT an investor. Here is what you need to know about the 9590: I am a retire physician and have purchased at different times four of these pulse oximeters: personal use, church emergency kit, and friend with asthma. I have used them for emergency evaluations in each situation and am very pleased. Two counter intuitive caveats that should be understood about putting in the batteries: 1) the battery lid must be pushed toward the small gap at the finger opening of the unit to open (don't pull toward you) (2) The batteries go in reverse directions to make the unit operate, however, the two springs side by side make you think the negative ends of both batteries fit against the springs. The unit won't work if the batteries an not put in exactly as directed. I don't store batteries in the unit in case they spoil and ruin the unit. In an emergency situation, these non-intuitive steps and cause confusion and delay.
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