I booked a flight online from one city to another for April 9, 2023. I paid for a Business Class ticket, but upon receiving my confirmation, I noticed I was booked in Economy Class with no reserved seat for part of my journey. When I called the support team to request an upgrade, I was told to contact another airline, who then redirected me back to the original airline.
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Vielen Dank für Ihr Interesse an Condor. Wir würden Sie bitten, direkt mit uns in Kontakt zu treten. Dies ist unter www.condor.com/kontakt möglich. Wir freuen uns über Lob, aber auch über Kritik, die uns hilft besser zu werden.
