My daughter works for an airline and can buy standby tickets for family members. To ensure our travel, she opted for a guaranteed ticket, which cost significantly more than a typical staff ticket. We paid 400 euros each way from Frankfurt to Phuket, while the usual advance price is about 500 euros. We flew to Frankfurt with a regular airline and checked in there, feeling optimistic. However, when we reached the gate, the staff called out names for standby tickets, including ours, and claimed there were no seats available for us. Despite my guaranteed ticket, which should have had priority, we were told to wait for no-shows. I found it unfair that several standby passengers boarded while my wife and I were denied. It felt like a waste of money, and the staff member was rude, possibly biased. This experience raises questions about the value of guaranteed tickets if they don't provide any real advantage. Our flight was on 24/12/2025 at 15:05 from Frankfurt to Phuket, flight number DE2368.
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