Confused.com gets costumers by offering rewards which they don't offer on the end.
I was supposed to claim a £20 voucher which you need to claim within a certain time of using the website and you can only claim on the app, which means it forces you to install the app. On the weeks before the end of that period, the app had a fault and said we couldn't claim new vouchers. The app was fine a couple of days after the period had ended. I have contacted them twice about this issue and they don't get back to me. Last email I sent them was 13.03.2026 and their auto reply advised someone will be in touch in 5-7 days. I won't use them again as there are other similar sites who care about costumer experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
In 2002, we became the first comparison site. Our purpose? To take customers from confusion to clarity.
We’re here to help you find the right product or service at the best price. Let’s face it, insurance and finance can be a bit of a chore, and with all the choice and options, you don’t want to waste time or money. That’s where Confused.com can help.
Whether it's insurance for your car, home, van, bike, pet, holiday or something else, we've got you covered! See more
