I ordered internet service weeks ago, but it's still not set up. The first issue was a delay in processing my direct debit, which caused my chosen tariff to increase by €3/month. When I called, they dismissed my concerns, saying it was 'yesterday's tariff.' The second problem was scheduling an installation appointment, which took a month. On the day of the appointment, they didn’t even ring the doorbell and called while I was unavailable. When I reached out, I was told to wait another 10 days, and the call ended without booking a new appointment. Waiting six weeks for internet in this day and age is unacceptable.
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Für mehr Fair: Mit congstar kostengünstig telefonieren und im besten 5G-Netz surfen. Entdecke die Vielfalt der congstar Mobilfunktarife, die dir ermöglichen, mehr für weniger zu erhalten – auch ohne langwierige Vertragsbindung. Mit GB+ erhältst du in vielen Tarifen jedes Jahr mehr Datenvolumen. Ganz von alleine und ganz ohne Aufpreis. Wir sind wiederholt zum Mobilfunkanbieter des Jahres gewählt worden, und zwar nicht ohne Grund.See more
