I was charged 225 euros at an international rate for calling a 1800 toll free international customer service line during which I was on hold for over an hour. I was completely unaware that they would charge for this because its 2020 and its unbelievable that a communications company would still charge for this. They refused to give me a one time dispensation over it either. Customer chat was very unhelpful in this matter. Go with a bigger carrier, its not worth the cheap rates when you get hit with a massive, unreasonable fine for something that has no business being charged for in modern times.
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