This company is horrible, unfair and not transparent. I booked a trip from Geneva airport to Courchevel. During the booking moment they don’t write with transparency about cancellation policy and also they request credit card details as deposit, anyways. After make the booking I noticed I received a booking confirmation of the day but no driver information, no company name, not even exactly the exact car etc. I cancelled the booking right after because I thought was a little strange. A few days later I notified an charge in my card and contacted the company about a refund, they denied and said I don’t qualify for a refund, and for a second I thought I really missed cancellation policy and made a mistake. I decided to make a simulation about the same ride requested before, the total amount is the same as I paid before (and was selected that small box of cancellation protection). Anyways, I raised a dispute with the company by my card provider because the company is not transparent and even paying the extra amount on that small box that lacks transparency they still not giving you a refund. Don’t use this scam company.
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Connecto is a private door-to-door transfer and taxi service specializing in airport and city transfers. We are your friendly, reliable, professional chauffers all over Europe. Try our fast & easy online booking and travel in safety, comfort and style.
