I am extremely disappointed with the recent property valuation carried out by E E at Connells Survey & Valuation. Our property was inexplicably valued at £305,000, despite being valued at £375,000 less than a year ago—before key improvements were made. The valuation is shockingly out of step with comparable properties in the area and shows a lack of due diligence or understanding of the local market.This isn’t the first time we’ve had problems with E E Valuerer—her previous undervaluation forced us to restart our mortgage application process, leading to delays, added costs, and unnecessary stress on another property. It’s deeply concerning that Connells allows the same valuer to repeatedly carry out such flawed assessments without any accountability.To make matters worse, Connells Survey & Valuation offers no formal appeal process, leaving homeowners like us with no recourse. This lack of transparency and professional responsibility is completely unacceptable in an industry that holds such significant sway over people’s financial futures.I am in the process of escalating this to the Property Ombudsman and formally questioning both E E license and the integrity of Connells as a valuation provider.Avoid this company at all costs who charged £590 for the valuation. Their process lacks fairness, and their valuers appear immune to scrutiny.
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Connells Survey & Valuation provide survey and valuation services in the residential property sector. When you come to Connells, you come for quality know-how and consistency. Regulated by the Royal Institution of Chartered Surveyors (RICS), we are qualified, experienced and always professional. We pride ourselves on a thorough but fuss-free experience that doesn’t overwhelm clients with unnecessary jargon. Our clients rely on our expertise and value our professional advice. That’s why our biggest investment is always in our people – our team are our heart. RESPECTED LOCALLY; RECOGNISED NATIONALLY - We offer coverage nationally and all our surveyors live locally, so have expert local knowledge to provide the best advice.See more
