connells-surveyors.co.uk

3.6
3.6 Based on 141 reviews

Connells Survey & Valuation provide survey and valuation services in the residential property sector. When you come to Connells, you come for quality know-how and consistency. Regulated by the Royal Institution of Chartered Surveyors (RICS), we are qualif...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Andrée Reed
Connells are a joke but Dudley will only work with them, so be very wary of this combination if you

Connells are a joke of an organisation. They are clearly incompetent and have no demonstrable basis of valuing property that bears any resemblance to reality.We had a 0.5 acre plot valued (by others) and sold for £500,000. Our adjacent plot is 3.5 acres and was valued by seemingly more competent valuation organisations including Savills and Mullucks at £600,000. We are building on this plot and borrowing from Dudley Building Society. They only work with Connells who have valued the plot at £91,000!! This has absolutely messed up our build schedule and we continue to battle them and Dudley on this, with little common sense being displayed.Dudley Building Society for some reason, rather than having a panel of valuers where they can have flexibility to use others for credibility, comparison and capacity reasons, have chosen to work exclusively with Connells. Perhaps it is a case of 'you get what you pay for' with a cheap and nasty organisation like Connells. I have flagged this with Dudley's CEO and have been told that they acknowledge it is a problem, but many weeks on, there is no evidence of any action as yet from Dudley in terms of identifying or appointment additional (or hopefully replacement!) valuation companies.

1
Date of experience: Jul 01, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Connells Survey & Valuation provide survey and valuation services in the residential property sector. When you come to Connells, you come for quality know-how and consistency. Regulated by the Royal Institution of Chartered Surveyors (RICS), we are qualified, experienced and always professional. We pride ourselves on a thorough but fuss-free experience that doesn’t overwhelm clients with unnecessary jargon. Our clients rely on our expertise and value our professional advice. That’s why our biggest investment is always in our people – our team are our heart. RESPECTED LOCALLY; RECOGNISED NATIONALLY - We offer coverage nationally and all our surveyors live locally, so have expert local knowledge to provide the best advice.See more

  • email customercare@connells.co.uk
  • call 01525218619
  • language https://connells-surveyors.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More