Spent no more than 45 mins in our property carrying out a 'Level 2 survey'. I was told prior to them coming out by a couple of local, independent surveyors to AVOID at all costs. Just goes to show how their reputation proceeds them! Marked all the main components like boiler, electrics, drainage ect in red and just commented about getting a competent, specialist to investigate which I think can be very misleading to unexperienced buyers as they will see these in red and automatically think something is wrong (when infact we have just undergone a full refurb so have a new boiler, electrics installed ect, but none of this documentation was requested or looked at) which is very frustrating. They also tried to down value our property without any reasoning. Other properties in much worse condition have sold for more down our road so highly annoying we now have to lose our sale or renegotiate because someone who clearly doesn't know the local area has took it upon themself (even after a good reduction on original asking price) that we should be out of pocket abit more! I implore anybody reading these reviews to not only take Connells surveys 'with a pinch of salt' and a sense of intelligence with their recommendations on remedial work and valuations but to wholly avoid if possible. Both buyer and seller are getting little to no value for money with their practices. When speaking to the customer service dept when booking in the appt at my property I was told our buyers would likely have their report the same day? A copy and paste exercise, covering their themselves with over inflated issues if ever I heard one!
Claim your business profile now and gain access to all features and respond to customer reviews.
Connells Survey & Valuation provide survey and valuation services in the residential property sector. When you come to Connells, you come for quality know-how and consistency. Regulated by the Royal Institution of Chartered Surveyors (RICS), we are qualified, experienced and always professional. We pride ourselves on a thorough but fuss-free experience that doesn’t overwhelm clients with unnecessary jargon. Our clients rely on our expertise and value our professional advice. That’s why our biggest investment is always in our people – our team are our heart. RESPECTED LOCALLY; RECOGNISED NATIONALLY - We offer coverage nationally and all our surveyors live locally, so have expert local knowledge to provide the best advice.See more
