Connells were acting on behalf of my lender for a valuation survey.Received a phone call out of the blue from a youngish woman with a southern accent. She sounded bored of my conversation and like I'd disrupted her day, when she was the one who phoned me. She didn't explain that she was acting on behalf of my lender as I'd assumed it was for my homebuyer survey until she mentioned it was a valuation. Other than that she gave me most of the details I needed and got me booked in pretty quick. The night before, I received a text with a 2-hour window for arrival as promised. The surveyor himself was a lovely local chap, Adrian Goulding. Made a huge fuss of my dog and did what he needed to do in around 15 minutes. I'm buying the property from my landlord so I feel like my situation is slightly different to others who have reviewed. The surveyor himself was lovely and the information I received over the phone was detailed. Just the attitude of the woman I spoke to that ruined it for me
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Connells Survey & Valuation provide survey and valuation services in the residential property sector. When you come to Connells, you come for quality know-how and consistency. Regulated by the Royal Institution of Chartered Surveyors (RICS), we are qualified, experienced and always professional. We pride ourselves on a thorough but fuss-free experience that doesn’t overwhelm clients with unnecessary jargon. Our clients rely on our expertise and value our professional advice. That’s why our biggest investment is always in our people – our team are our heart. RESPECTED LOCALLY; RECOGNISED NATIONALLY - We offer coverage nationally and all our surveyors live locally, so have expert local knowledge to provide the best advice.See more
